Leadership Solutions Test

Leadership Solutions Test

Select the best answer for each of the following questions. When you have answered all of the questions, click on the button at the bottom of the page to score your test.

1. Intellectual capital is:
The amount of money you spend on professional development and training
The dollar value of your resource library
The combined knowledge and experience of your employees

2. Maintaining a "line of sight" connection to your guests means having every table visible from the hostess stand
TRUE
FALSE

3. Leaders:
Focus on answering questions
Put the employees first and the company second
Maintain a top-down management style

4. CEO's achieve success not by working smart, but by working hard
TRUE
FALSE

5. According to the 80/20 Principle, 80% of your effort generates 20% of the results.
TRUE
FALSE

6. Achieving 80% of your desired results begins with:
Clearly defining those results
Allocating enough money in the budget
Hiring additional employees to do the work

7. A critical path provides a "snapshot" look at the progress of several stated goals at one time.
TRUE
FALSE

8. A critical path should be updated:
Daily
Weekly
Monthly

9. A goal is specific if:
Only one person is responsible
It requires less than one month to complete
It has a defined beginning and end

10. Every goal should have a way to measure and benchmark success.
TRUE
FALSE

11. Voice mails and e-mails should be sent during peak business hours.
TRUE
FALSE

12. Avoid the "let me think about it" syndrome. Good managers know what to do:
40% of the time
60% of the time
90% of the time

13. Accountability from managers comes down to:
Time
Measurement
Money

14. The 5-15 lists five goals to be completed in 15 days.
TRUE
FALSE

15. Effective meetings should be:
Spur of the moment
Held in the afternoon
Scheduled around an agenda

16. Almost 90% of communication is heard, understood and acted upon.
TRUE
FALSE

17. Nearly all of the conflicts between hourly employees are centered around a work-related issue.
TRUE
FALSE

18. Conflicts should be resolved:
By a committee
By the people involved
By a designated referee