Save time, improve quality, and lower costs by making sure everyone knows the rules for receiving products.

Downloads:
ReceiveProcedures.pdf (142k)
CreditMemo.pdf (142k)

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© Bill Main & Associates

You're in the middle of the lunch rush. An $800 meat delivery arrives at the back door. Your dishwasher accepts the product and signs his name. The driver leaves with a case of your New York strips on the truck. You just lost $84.00.

Ever happen to you? Ever wonder why your food cost starts to creep up on you? And situations like this don't just cost you money...they cost you time and quality, too. Even simple tasks, like receiving orders can be problematic if you don't inform and train everyone on the proper procedures for receiving purchases.

A simple tool to eliminate this type of problem is the Receiving Procedures Acknowledgement form. It gives you an easy-to-understand list of rules regarding deliveries at the back door. No more excuses.

• Ask each employee to read and sign a copy of the form, acknowledging that they understand the rules for receiving purchases and agree to follow them.
  
  
• Place a copy of the signed Receiving Procedures Acknowledgement form in each employee's personnel file. If you hear those words "But nobody ever told me the rules," you can show them their own signature right below the procedures.
  
  
• Place a copy of the form in a plastic sleeve next to the back door where deliveries are received. It should be clear and available for all to see and review.

Trade Secrets Members can check out our tips for product receiving, and get a sample credit memo form. Then download a copy of our Receiving Procedures Acknowledgement form and get your staff up to speed on proper receiving procedures.