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Put People First
Calculate Your ETR
Solutions for Lowering Your ETR

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© Bill Main & Associates

1. Employee Policy Handbook. It's easier to be a winner if you know the rules of the game -- the who, what, where when and why of your company. Let your employees know what they can expect from you and what you expect from them.

2. Job Descriptions. In one study, 80% of foodservice employees surveyed couldn't give an accurate job description or list their major job responsibilities in order of importance. Read "If You Get To The Dairy Queen You've Gone Too Far" for tips on writing great job descriptions, and downloadable samples for Trade Secrets Members.

3. Continuing Education. Training doesn't stop. Ever. If your business has changed, if your competition has changed, if your market has changed, then your employees need new skills. Effective training is dynamic. It's for all employees, all the time. "Everybody's Talking 'Bout" provides tips for developing a world-class employee training program.

4. Evaluate and Test. Until you benchmark and measure performance, employee turnover will continue to increase. Periodic evaluations and testing give positive feedback and keep the focus on job specific duties and responsibilities, not personalities.

For more information on lowering your Employee Turnover Ratio, use the Search page to find additional information on these topics.